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Astra Support Center

Approved Operating Systems

For a locally hosted system you can use Windows 7,8,10, 2008 Server or MacOSX 10.8 to current. For SaaS (Software as a Service) customers you may use the OS’s listed above including iOS 8.0 or newer (app required) and Android 5.0 and newer (app may be required).


Locally Hosted Hardware Requirements

If you plan on having the software installed at your park.


Server

Processor

  • Minimum: 2 GHz (x86 processor) or 2.4 GHz (x64 processor)
  • Recommended: 2.6 GHz Quad Core or faster

(based on Windows Server 2008 64bit OS)

Memory

  • Minimum: 6 GB RAM
  • Recommended: 8 GB RAM or greater

Available Disk Space

  • Minimum: 120 GB
  • Recommended: 240 GB SSD or greater

Display

  • (1400 x 900) or higher-resolution monitor

Workstations

Processor

  • Minimum: 2.0 GHz (x86 processor) or 2.4 GHz (x64 processor)
  • Recommended: 2.6 GHz Quad Core or faster

(based on Windows 10 64bit OS)

Memory

  • Minimum: 6 GB RAM
  • Recommended: 8 GB RAM or greater

Available Disk Space

  • Minimum: 10 GB
  • Recommended: 20 GB SSD or greater

Display

  • (1400 x 900) or higher-resolution monitor

SaaS (Software as a Service) Hardware Requirements

If you plan on accessing the program from the cloud.

Processor

  • Minimum: 1.6 GHz (x86 processor) or 2.0 GHz (x64 processor)
  • Recommended: 2.8 GHz Dual Core or faster

Memory

  • Minimum: 4 GB RAM
  • Recommended: 6 GB RAM or greater

Available Disk Space

  • Minimum: 2 GB
  • Recommended: 5 GB SSD or greater

Display

  • (1400 x 900) or higher-resolution monitor

Printers

Report Printer

Laser printers are recommended over inkjet printers. Laser printers are a long-term cost effective solution in a business environment.

WE DO NOT RECOMMEND WIRELESS technology. The reason for this is due to the many variables that can affect wireless signal strength and connectivity.

SaaS Customers!!! (Software As A Service) – We enforce certain printers in order to control system stability on our servers. Please communicate with our Support Team before purchasing printing hardware. If printing from an iPad, an AirPrint compatible printer is needed along with the appropriate RDP iOS App that supports AirPrint technology.

Receipt Printers

Windows Users (optional) – The Star® Thermal TSP654 with auto-cutter and USB interface OR The Epson TM-T88V with auto-cutter and USB interface is the only receipt printers that we recommend.

Mac Users on SaaS (optional) – The Epson TM-T88V with auto-cutter and USB interface is the only receipt printer that we recommend.

NOTE: If cash drawers are to be used in conjunction with receipt printers in the SaaS (Software as a Service) environment, you must use the same name brand of receipt printer on all computers.


Optional Equipment/Software

Cash Drawers (N/A for Mac on SaaS)

The MS Cash Drawer® Is Recommended – Cash drawers must be used in conjunction with a receipt printer and they are printer specific. USB cash drawers will not work.

Bar Code Scanners

The Metrologic Voyager MS9520 with a USB Interface connection – For parks using our Point Of Sale module, this device can dramatically save time and reduce user errors. Voyager is an advanced auto-trigger, single line laser bar code scanner that is equally effective hand held or in the stand for presentation scanning.

Metrologic MK7580 Genesis Imager, Built in Stand, USB I/F with Keyboard Emulation – Metrologic’s MS7580 Genesis, the world’s first presentation area-imaging scanner engineered to decode all standard 1D, PDF and 2D codes. This is the best choice for present and future applications.

Credit Card Swipes (magnetic stripe reader)

Please call our toll free number in order to get the latest information about credit card swipes due to recent changes in the industry.

For parks interested in processing credit, debit or gift cards through the software, this is a great time saving device. Please read the section on card options.

IMPORTANT!

When ordering hardware, it is highly recommended to connect the hardware as soon as possible once you receive it to ensure that it is working properly and also suits your needs. When ordering your hardware, inquire about their return policy.


QUESTIONS? NEED HELP?

Call us at (800) 547-9147 for help in selecting the right installation for you.`