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Credit Card Processing

Astra can be configured to accept all types of credit cards, debit cards and even gift cards. Save time and increase efficiency by integrating some or all of these methods of payment.

Payments that are made and tracked within Astra greatly increases accuracy and provides a solid audit trail. You’ll know who accepted a payment, when it was taken, how much was paid and which method used. Without this type of integration you’d be guessing when trying to match invoices to payments. It reduces the risk of errors or fraud and provides an easy way to reconcile your till at the end of the day.

The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that ALL companies that process, store or transmit credit card information maintain a secure environment. The current PCI requirements strongly suggest processing cards though a PIN device. A PIN pad or PIN entry device is an electronic device used in a debit, credit or smart card-based transaction to accept and encrypt the cardholder’s personal identification number. This device provides a higher level of security for the customer but also helps protect the vendor from being inadvertently hacked and exposed to charge backs fines or penalties for not adhering to the PCI standards.

For this reason, we recommend using PIN pads at all front desk workstations where customers are interacting with your staff and presenting their cards for payment. PIN devices would not be suitable for back office workstations since all card payments would be taken over the phone. The customer in this situation would never provide a PIN numbers so the PIN device is not useful or necessary.

We offer two gateway products to process payments. VeriFone’s PAYware Connect (replaced PC Charge) and Edge Link Cloud by Open Edge (formerly xCharge/xWeb). Both are reliable gateways and will compete with each other for your business.

The PIN devices vary in cost and technology between the two providers with various features that may add value in some installations. In order to determine the best solution for your park please contact our office and our sales staff will be able to route you to the people that handle our account.

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